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Welcome to Fountains Medical Practice

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Change of online consultation service

eConsult is being decommissioning from 31st March 2023

A new online consultation service called PATCHS 

Patchs is a new easy way to contact your GP practice online.

All you have to do is register once then you can submit a request for yourself or on behalf of someone you care for.

Please note: Patchs is only available during surgery opening hours and will not be covered over the weekend, bank holidays or evenings.  If you require medical attention,

please ring 111 or visit https://111.nhs.uk/   

If you have a life-threatening emergency, please ring 999.

PATCHS



GP Patient Survey Results 2022 

To see how our practice performed in the 2022 GP Patient Survey please visit on the below link; 

gp-patient.co.uk 

Please visit gp-patient.co.uk to see the our actual results provided by our patients.  

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Self Referrals 

You can now self-referral to our Low-Level Mental Health Counselling Service and to our Social Prescribing Link Worker.  To do so, please Click Here

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Are you a Military Veteran?

A veteran is someone who has served in the armed forces for at least one day. 

Being flagged as a veteran in your NHS medical records will help to ensure that you are able to access dedicated services for those who have served in the UK Armed Forces.  These include services for Mental Health and Physical Health conditions. 

If you are a veteran, please contact the practice on 01244 325721 or email us at fountainsmedicalpractice@nhs.net to let us know! 

veteran

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nhs aPT

Try the NHS App 

If you're a patient who are aged 13 or over at Fountains Medical Practice, you can now use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or table. 

The NHS App allows you to: 

  • View and share proof of your Covid-19 Status 
  • View your vaccination details and download PDF vaccination certificate 
  • Check your symptoms to get health advice
  • Find out what to do when you need help urgently
  • Request repeat prescriptions
  • View your GP record securely
  • Register to be an organ donor
  • Choose how the NHS uses your data
  • Book & manage appointments at the Surgery

The NHS App is really easy to use and it is an effective alternative to our current Patient Access Online Services system.  It is available free to download for iOS from the App Store & for Android from Google Play. If you are having any problems using the NHS App, please visit the website to contact their team directly https://www.nhs.uk/contact-us/nhs-app-contact-us 

Unlike our current Patient Access system, you can even prove your identity using the App itself without needing to bring any ID to the surgery.  If you are already a user of Patient Access, you will be able to access exactly the same information on the NHS App as you currently do on Patient Access.

For more information, go to www.nhs.uk/nhsapp'  

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Choose if data from your health records is shared for research and planning 

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.

You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.

Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.

For further information https://www.nhs.uk/your-nhs-data-matters/ 

Your GP cannot do this on your behalf. 

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Enhanced Access Service

Do you need an evening or weekend appointment?

Service is available to all patients to book a routine appointment outside of practice opening hours. 

Appointments are available: 

  • Monday - Friday from 6.30pm - 8.00pm
  • Saturday - Sunday from 9.00am - 5.00pm

Please call the surgery to book the appointment 

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(Site updated 26/01/2024)
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